At bo117, we believe gambling should be entertaining, not a source of financial stress or personal problems. Play responsibly, set limits, and know when to stop.
bo117 is committed to promoting responsible gaming and protecting our players from the potential harms of problem gambling. While the vast majority of our players gamble responsibly for entertainment, we recognize that a small percentage may develop gambling problems that negatively impact their lives, finances, and relationships. Our responsible gaming program is designed to help all players maintain control and enjoy gambling as a safe, recreational activity.
We provide a comprehensive set of tools, resources, and support mechanisms to help players gamble responsibly. These include deposit limits, session time reminders, cooling-off periods, self-exclusion options, and access to professional help organizations. Our customer support team receives specialized training in identifying problem gambling behaviors and directing players to appropriate resources. We also employ sophisticated monitoring systems to detect concerning patterns such as rapid deposit escalation, extended session times, or attempts to circumvent self-imposed limits.
Responsible gaming is not just a regulatory requirement for bo117 — it is a core value that shapes every aspect of our operations. We believe that sustainable business success depends on player welfare. A player who gambles within their means and enjoys our platform as entertainment is a long-term customer. A player who develops a gambling problem and experiences financial or personal harm is not only a human tragedy but also unsustainable for our business model. This alignment of ethical responsibility and business interest drives our commitment to responsible gaming.
Responsible gambling means keeping gambling fun, safe, and under control. It involves understanding the risks, setting limits before you play, and recognizing when gambling stops being entertainment and starts becoming a problem. Here are the fundamental principles of responsible gambling:
Gambling should never be viewed as a way to make money or solve financial problems. The house always has a mathematical edge in casino games, and sports betting outcomes are inherently unpredictable. Treat any money you deposit on bo117 as the cost of entertainment, similar to buying a movie ticket or dining out. If you win, consider it a bonus, not an expectation.
Never gamble with money you need for rent, food, bills, or other essential expenses. Never borrow money to gamble. Never use credit cards to fund gambling if you cannot pay off the balance immediately. Set a strict gambling budget based on your disposable income and stick to it. If losing your gambling budget would cause financial stress, you are gambling too much.
Decide in advance how much money and time you will spend gambling, and stop when you reach those limits regardless of whether you are winning or losing. Do not chase losses by depositing more than you planned. Do not extend your session because you are on a winning streak. Limits are most effective when set during calm, rational moments before gambling begins.
Alcohol and drugs impair judgment and reduce self-control, making it much harder to stick to limits and make rational decisions. Never gamble when intoxicated, emotionally distressed, or fatigued. Gambling decisions should be made with a clear, focused mind.
Gambling should be one of many leisure activities in your life, not your primary or only form of entertainment. Maintain relationships with family and friends. Pursue hobbies and interests unrelated to gambling. If gambling is crowding out other important activities or relationships, it may be becoming a problem.
Take control of your gambling with these powerful self-management tools
Set daily, weekly, or monthly deposit limits to control how much money you can add to your bo117 account. Once a limit is reached, you cannot make additional deposits until the time period resets. Limits can be decreased immediately but increases require a 24-hour cooling-off period to take effect.
Set daily, weekly, or monthly loss limits to cap the total amount you can lose in a specific time period. Once you reach your loss limit, you will be unable to place additional bets until the period resets. This tool helps prevent chasing losses during extended losing streaks.
Enable session time reminders to receive notifications after you have been playing for a specified duration (e.g., 30 minutes, 1 hour, 2 hours). These reminders help you stay aware of how long you have been gambling and encourage you to take breaks or stop playing.
Take a voluntary break from gambling for 24 hours, 7 days, or 30 days. During a time-out period, you cannot log in to your account or place bets, but your account remains active and you can access it again once the time-out expires. This tool is useful if you feel you need a short break to regain control.
Self-exclusion is a permanent or long-term account closure (minimum 6 months) for players who feel they have lost control of their gambling. During self-exclusion, your account is closed and you cannot create a new account. Any remaining balance will be returned to you. Self-exclusion is irreversible for the chosen duration.
Request permanent closure of your bo117 account if you no longer wish to gamble on our platform. This is a final and irreversible action. Your account will be closed, any remaining balance will be returned, and you will not be able to create a new account in the future. This option is available to any player at any time.
Problem gambling can affect anyone, regardless of age, income, or background. Recognizing the warning signs early is crucial for seeking help before the problem escalates. If you or someone you know exhibits several of the following behaviors, it may indicate a gambling problem:
Spending more money or time gambling than you can afford — Regularly exceeding your budget or gambling with money needed for bills.
Chasing losses — Continuing to gamble in an attempt to win back money you have lost, often leading to even greater losses.
Lying about gambling — Hiding the extent of your gambling from family, friends, or yourself. Minimizing losses or exaggerating wins.
Borrowing money to gamble — Taking loans, using credit cards, or borrowing from friends/family to fund gambling.
Neglecting responsibilities — Missing work, school, or family obligations because of gambling. Prioritizing gambling over important commitments.
Preoccupation with gambling — Constantly thinking about gambling, planning the next session, or reliving past gambling experiences.
Gambling to escape problems — Using gambling to avoid dealing with stress, depression, anxiety, or other emotional issues.
Irritability when not gambling — Becoming restless, irritable, or anxious when trying to cut down or stop gambling.
Relationship conflicts — Gambling causing arguments with family members, friends, or partners about money or time spent gambling.
Illegal activity to fund gambling — Committing fraud, theft, or other crimes to obtain money for gambling.
Inability to stop — Making repeated unsuccessful attempts to control, cut back, or stop gambling despite wanting to.
Suicidal thoughts — Feeling hopeless, trapped, or having thoughts of self-harm as a result of gambling losses or problems.
If you feel your gambling is becoming a problem, or if you are worried about someone else's gambling, help is available. Reaching out for support is a sign of strength, not weakness. The following resources provide confidential assistance:
Our trained support team is available 24/7 to help you activate responsible gaming tools, discuss your concerns, and direct you to professional resources. Contact us via live chat or email at [email protected]. All conversations are confidential.
If you are in crisis or need immediate support, contact your local problem gambling helpline. Trained counselors provide free, confidential assistance and can connect you with treatment resources. Available 24/7 in multiple languages including Indonesian.
Gamblers Anonymous is a peer-support fellowship for people recovering from gambling problems. Find local meetings in Jakarta, Surabaya, Medan, Bandung, and other Indonesian cities, or join online meetings in Indonesian and English. Visit www.gamblersanonymous.org for meeting information.
Licensed therapists and psychologists specializing in gambling addiction can provide evidence-based treatment including cognitive-behavioral therapy (CBT) and financial counseling. Contact your local mental health services or ask your primary care physician for a referral.
Problem gambling affects not just the gambler but also family members and loved ones. Gam-Anon is a support group specifically for family members of problem gamblers. Resources are also available to help families cope with financial stress, emotional challenges, and relationship issues caused by gambling problems.
Activating responsible gaming tools on bo117 is simple and takes only a few minutes:
Important: Decreases to limits take effect immediately, but increases to deposit or loss limits require a 24-hour cooling-off period before they become active. This waiting period exists to prevent impulsive decisions during periods of emotional stress or chasing losses. If you request an increase and change your mind during the 24-hour waiting period, you can cancel the request at any time before it becomes active.
If you are concerned about a friend or family member's gambling, here are some steps you can take to help:
If you feel gambling is affecting your life, relationships, or finances, please reach out for help immediately. Our customer support team is available 24/7 to assist you with activating responsible gaming tools or connecting you with professional resources.