Privacy Policy

Welcome to the bo117 Privacy Policy. This document describes how bo117 ("we," "us," "our," "the Company," "the Platform") collects, uses, stores, shares, and protects your personal information when you access or use our online betting and casino services at https://bo117.cam. By using bo117 services, you consent to the data practices described in this Privacy Policy.

We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how it is used, and what choices you have regarding your personal information. We process your data in compliance with Indonesian data protection regulations and international best practices.

1. Information We Collect

1.1 Personal Information You Provide

When you register for a bo117 account, we collect the following personal information directly from you:

• Identity Information: Full legal name, date of birth, gender, and Indonesian National ID (KTP) number
• Contact Information: Email address, phone number, residential address, and postal code
• Financial Information: Bank account details (bank name, account number, account holder name) and e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account details) for deposits and withdrawals
• Verification Documents: Copies of your Indonesian National ID (KTP), proof of address (utility bills or bank statements), and selfie photographs for identity verification (KYC compliance)
• Account Credentials: Username, password, and security questions/answers

1.2 Information Collected Automatically

When you use bo117 services, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
• Connection Information: IP address, internet service provider, and geolocation data (to verify you are accessing from Indonesia)
• Usage Data: Pages visited, games played, bets placed, deposit and withdrawal history, login times, session duration, and interaction with platform features
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver targeted content (see Section 8 for details)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja) when you make deposits or withdrawals
• Identity verification service providers who assist with KYC compliance
• Anti-fraud and security service providers who help detect and prevent fraudulent activity
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe) regarding your gameplay activity

2. How We Use Your Information

bo117 uses your personal information for the following purposes:

2.1 Account Management and Service Delivery

• Create and maintain your bo117 account
• Process your registration and verify your identity (KYC/AML compliance)
• Enable you to place bets, play games, and use platform features
• Process deposits, withdrawals, and other financial transactions
• Provide customer support and respond to your inquiries
• Send important account notifications (transaction confirmations, security alerts, policy updates)

2.2 Legal and Regulatory Compliance

• Verify you are at least 21 years of age and legally eligible to gamble
• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
• Detect and prevent fraud, collusion, cheating, and other prohibited activities
• Enforce our Terms and Conditions and other platform policies
• Respond to legal requests from law enforcement or regulatory authorities
• Maintain records required by applicable gambling regulations

2.3 Platform Improvement and Personalization

• Analyze usage patterns to improve platform functionality and user experience
• Personalize content, promotions, and game recommendations based on your preferences
• Conduct research and statistical analysis to optimize our services
• Test new features and technologies

2.4 Marketing and Communications

• Send promotional offers, bonuses, and newsletters (only with your consent)
• Notify you about new games, features, and special events
• Conduct surveys and request feedback on our services

3. Legal Basis for Processing Your Data

Under applicable data protection laws, bo117 processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contract with you (providing gambling services as outlined in our Terms and Conditions)
• Legal Obligation: Processing is required to comply with Indonesian and international legal requirements, including KYC/AML regulations, age verification, and tax obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms
• Consent: For certain processing activities (such as marketing communications and optional cookies), we obtain your explicit consent, which you may withdraw at any time

4. How We Share Your Information

bo117 does not sell or rent your personal information to third parties. However, we may share your information with the following categories of recipients:

All third-party service providers are required to maintain appropriate security measures and are prohibited from using your personal information for any purpose other than providing services to bo117. We conduct due diligence on all service providers to ensure they meet our data protection standards.

5. Data Security

bo117 takes the security of your personal information extremely seriously. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction:

5.1 Technical Security Measures

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption
• Secure Data Storage: Personal information is stored in encrypted databases hosted in secure data centers with restricted physical and logical access
• Firewall Protection: Our infrastructure is protected by enterprise-grade firewalls and intrusion detection systems
• Two-Factor Authentication (2FA): Optional 2FA is available to add an extra layer of account security
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities

5.2 Organizational Security Measures

• Access to personal information is restricted to authorized employees and service providers on a need-to-know basis
• All employees with access to personal data undergo background checks and receive data protection training
• We maintain comprehensive incident response procedures to address security breaches promptly
• Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy (see Section 6)

While we implement robust security measures, no method of data transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect unauthorized access to your account.

6. Data Retention

bo117 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:

• Active Accounts: Personal information is retained for the duration of your active account and for up to 7 years after account closure, as required by Indonesian financial regulations and gambling compliance requirements
• Transaction Records: Financial transaction records (deposits, withdrawals, bets) are retained for 7 years in compliance with tax and anti-money laundering regulations
• Identity Verification Documents: KYC documents (ID copies, proof of address) are retained for 7 years after account closure
• Marketing Data: If you opt out of marketing communications, your contact information is retained only on our suppression list to prevent future marketing contact
• Legal Holds: Data may be retained longer if required by ongoing legal proceedings, investigations, or regulatory audits

After the retention period expires, personal information is securely deleted or anonymized so that it can no longer identify you.

7. Your Privacy Rights

As a bo117 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. To exercise this right, contact our customer support team. We will provide the information within 30 days of your request.

7.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly in your account settings, or contact customer support for assistance.

7.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain information for legal or regulatory compliance even after you request deletion.

7.4 Right to Restriction of Processing

You have the right to request that we limit how we use your personal information in certain circumstances, such as if you contest the accuracy of the data or object to processing.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.

7.7 Right to Withdraw Consent

Where processing is based on your consent (such as marketing communications), you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

bo117 uses cookies and similar tracking technologies to enhance your experience and analyze platform usage. A cookie is a small text file stored on your device when you visit our website. We use the following types of cookies:

8.1 Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled. They include cookies that allow you to log in, maintain your session, and access secure areas of the platform.

8.2 Performance Cookies

These cookies collect information about how you use the platform, such as which pages you visit and if you encounter errors. This data helps us improve platform performance.

8.3 Functionality Cookies

These cookies remember your preferences (such as language settings and game favorites) to provide a more personalized experience.

8.4 Targeting/Advertising Cookies

These cookies track your browsing activity to deliver personalized promotions and advertisements. We only use these cookies with your consent.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain platform features. For more information about cookies, visit www.allaboutcookies.org.

9. International Data Transfers

bo117 primarily operates within Indonesia, but some of our service providers may be located outside Indonesia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by data protection authorities or ensuring the recipient is located in a jurisdiction with adequate data protection laws. Your data is always protected to the same standard regardless of where it is processed.

10. Children's Privacy

bo117 services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. If we discover that we have inadvertently collected information from a person under 21, we will delete it immediately. If you believe we may have collected information from someone under 21, please contact us at [email protected].

11. Changes to This Privacy Policy

bo117 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. We will notify you of material changes by email or through a prominent notice on the platform. The "Last Updated" date at the top of this page indicates when the Privacy Policy was last revised. Your continued use of bo117 services after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Live Chat: Available 24/7 on the bo117 platform
• Support Hours: 24 hours a day, 7 days a week (WIB timezone)

We will respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Indonesian data protection authority.